compensation: To be negotiated base on experience employment type: part-time
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Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.
The Hotel Night Porter will be responsible for assisting Night Manager conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports, room service preparation and delivery, cleaning of bar, restaurant and conference areas. They are required to work through the night shift.
Experience in all aspects of customer service and people management.
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to respond quickly in a dynamic and changing environment
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
Able to effectively communicate both verbally and in writing
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
Take over from the evening cashier, checking and accepting float and takings.
Accept and lock away keys from various departments.
Assist Night Manager with night audit.
Maintain a high standard of personal hygiene and appearance.
Prepare and serve night menu room service items.
Cleaning of bar and restaurant areas.
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
Apply on: https://sandmanhotels.prevueaps.com/pages/uk/
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in UK to apply.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers